Privacy Policy
Last updated: 9 March 2026
1. Who We Are
My Place provides website and growth tools for hospitality venues, including pubs, bars, restaurants, cafes, and nightclubs. This Privacy Policy explains how we collect, use, and protect personal information when you use our website and platform.
2. Information We Collect
We may collect account details (such as name, email address, and login information), billing details needed to process subscriptions, usage information (such as pages viewed and feature interactions), and communications you send to us.
3. How We Use Information
We use personal information to provide and improve the Service, authenticate users, process payments, respond to support requests, send important account and service updates, and maintain platform security.
4. Legal Bases (UK GDPR)
Where UK GDPR applies, we process information based on one or more legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.
5. Sharing Information
We do not sell personal data. We may share information with trusted service providers that help us operate the Service (for example, hosting, analytics, and payments), and where required by law.
6. Data Retention
We retain personal data only as long as needed for the purposes described in this policy, to meet legal and accounting obligations, and to resolve disputes. When data is no longer required, we delete or anonymise it.
7. Security
We use reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
9. International Transfers
Some of our service providers may process information outside your country. Where required, we use appropriate safeguards for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be posted on this page with an updated effective date.
11. Contact
Questions about this Privacy Policy? Contact us at hello@my-place.io